Privacy Policy

Safe Future Food Firm Limited

Effective Date: March 30, 2026

01 Information We Collect

Safe Future Food Firm Limited ("we," "us," or "the Firm") collects information to provide a seamless gas delivery experience. This includes:

  • Personal Identifiers: Name, phone number (for M-Pesa STK Push), and email address.
  • Geographical Data: Precise delivery coordinates and landmarks provided during the checkout process.
  • Transaction Details: Payment confirmation tokens and order history linked to your Outlet_KE_Number.

02 Use of Personal Data

In compliance with the Kenya Data Protection Act, we process your data for:

  • Order Fulfillment: Dispatching riders to your exact location.
  • Verification: Sending OTP codes via SMS to verify your identity during sensitive transactions.
  • Communication: Providing real-time updates on your gas delivery status.

3. Third-Party Sharing

We do not sell your personal data. Your information is shared only with:

  • Delivery Riders: Shared only for the duration of the delivery window (Phone and Location).
  • Payment Processors: Secured transmission of data to Safaricom (M-Pesa) for payment authorization.
  • Regulatory Authorities: When required by EPRA or Kenyan law enforcement.

04 Data Security & Authentication

Your security is our priority. We employ industry-standard protocols to safeguard your account:

JWT (JSON Web Tokens): All API interactions and user sessions are secured using encrypted tokens to prevent unauthorized access.

Encryption: Sensitive data is encrypted at rest and in transit using SSL/TLS protocols.

05 Your Legal Rights

Under Kenyan law, you have the right to:

  1. Request access to the personal data we hold about you.
  2. Object to the processing of your data for direct marketing.
  3. Request the correction of inaccurate information (e.g., updating your phone number).
  4. Request the deletion of your account and associated data.

© 2026 Safe Future Food Firm Limited